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Application is not working on my Huawei

Please inspect your Android system settings and assure below mentioned points:

1) HUAWEI users must add our app into Protected Apps.. List of protected apps can be accessed in Settings>Protected Apps or Phone Manager>Settings>Protected Apps.

2) On EMUI 5 (Android 7) : a. Disable battery optimization - Tap the Settings Icon on Home Screen or via Nottification bar (swipe down and Tap the wheel icon in the top right corner) - Tap the Apps item - Tap the Settings icon - Tap the Special Access item - Tap the Ignore battery optimization item - Tap the Allowed header and change to All Apps - Find and Tap the Should I Answer item - Tap the Allow item - Tap the OK button - Disable “Close apps after screen lock” - Tap the Settings Icon on Home Screen - Tap the Battery item - Tap the Close apps after screen lock - Find Should I Answer and set it to Don’t Close

b. Disable Close excessively power-intensive apps - Tap the Settings Icon on Home Screen or via Notification bar (swipe down and Tap the wheel icon in the top right corner) - Tap the Battery item - Tap the Settings Wheel Icon in top right corner - Disable Close excessively power-intensive apps

c. Protect the application from being killed by system - go to the list of all running processes - find the "Should I Answer" process - on Android 7+ you will see a small lock icon - click on it to lock it down - from this time Android will not try to kill this process

3) EMUI 4 (Android 6) a. Add app to Protected Apps - Tap the Settings Icon on Home Screen or via Nottification bar (swipe down and Tap the wheel icon in the top right corner) - Tap the Advanced Settings item - Tap the Battery Manager item - Tap the Protected Apps item - Tap the Ignore battery optimization item - Find Should I Answer item and set to protected


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